Unable to comment on a form submission on the iOS app
There appears to be a bug when users have completed a form and try to respond to a message sent by an administrator. They can read the message, but they are unable to reply in the comments field of the form. As a result, they cannot respond or continue the conversation there.
Log in to comment and vote
Comments3
Nigel de Mie
Apr 1
Hi @Loes Roskam. Can you explain a little more what the problem is? Does this happen on every platform (Android/iOS/Web), or one specifically?
We’re aware of a bug in this screen in the iOS app, where opening the keyboard covers the screen partially making it hard to post a comment. If that’s the same issue as you’re describing; our team has made a fix for this problem which will be included in the next update.
Loes Roskam
Apr 1
I’ve made a video with the bug:)
Nigel de Mie
Apr 1
Perfect. This is indeed the issue I was describing above. We’ll keep you in the loop via this ticket