Fallback response when the AI Buddy cannot find an answer

Context / Problem: When the AI Buddy has no matching source for a question, the conversation ends with a message stating that the information is not available. The employee is left without a next step, even though a colleague or team could answer the question. Desired ideas: - The ability to configure a fallback message that the AI Buddy shows when it cannot answer a question - The option to point that fallback at a specific team, role, or contact (for example: "Ask your manager" or "Contact the F&B team") - The option to differentiate the fallback per topic, so questions in different areas can be routed to the relevant team